Maintenance Services In Buildings
Commercial & Residential

We bring it all together, Technical Projects and Maintenance Services for the Fixed Assets in your Commercial Building.
Via a single-source service, we cover the grey areas, we cover the responsibility between the demarcation of the disciplines, as one account manager, serves you to bring a holistic single system working together as a unit in your building:
the key benefits:
đźš©Greater business opportunities as there is less management time for your facility or property manager
đźš©Greater return on investment with less layering of costs with sub-contractors
đźš©Greater control of trades / less demarcation between trades
đźš©Greater efficiencies in the documentation, energy conservation, and accountability

How Can we Help You with your Maintenance Services

Building Maintenance Services to ensure you are always in front of your obligations and your tenants know the building is safe, environmentally friendly, and compliant with Australian Standards.

Service Level Agreements

Platinum, Gold, Silver, Black, we tailor to you

We Tailor our agreements with you.
Your situation may only warrant one service maintenance discipline, such as fire protection services, or you may need a range of services which integrate with one another. This can reduce costs and management time.

We can provide a single point of responsibility with simplified invoicing enabling your team to concentrate on your core business activities rather than day-to-day facilities services of your building.

It’s entirely up to you, we’re here to help

Planned Maintenance

Critical Dates, Service management Regime

Planned, Programmed or Scheduled Maintenance to meet the statutory compliance for your building.
Core Date such as the Annual FIre Safety Statement, Back flow Prevention, Elevator Plant Registration and so forth.

Keeping our Clientele informed with maintenance works, responsibilities and any concerns in reaching compliance or completion for critical dates.
We ensure there is a planned maintenance regime in place to negate the panic and soften financial responsibilities.

Reactive Maintenance

Repairs and Emergency Call Out

Your Building’s Core source of income is from your tenants.
If your tenants need us, or, if there is a problem in the common area; if there is an emergency Call, we’re here to help and support both tenant and Landlord to a safe and successful outcome.

We employ a job management System which cloud based and accessible to all technicians ensuring historic and current records are readily available if needed.

Compliance, Integrity and Diligence

De-Stress Your Building Maintenance Services

Relax, we’ve got this

With our Building Automation (BMS) background and our experience in construction, we found ourselves understanding the building’s systems as a single unit rather than a group of individual services that are often perceived as mutually exclusive.

Most services and systems within the building are reliant upon one another to some degree. They are already integrated. It is not dissimilar to a motor vehicle, where the components all interact with one another at multiple levels. If one is not working at its optimum, it can affect the performance of the car. The same is true for your commercial building; it is just not as obvious.

We offer our maintenance services regime because we know this systems integration is not always understood by the greater trade community. They do their individual part in their system and, inadvertently, affect another part of the building’s systems, and suddenly we have a problem we didn’t have before.

Not many trade-based companies understand the building, the Landlord, the Tenant, and the interaction with the technical services as a unit, making the building breathe and keep breathing; it is a living thing.

Accountability for What We Do

The Landlord has “investors” to report to. The Property Manager reports to the Landlord, manages the tenants, and optimizes their rent; the building visitors spend money with these commercial tenants and need to feel safe and welcome. A commercial or residential Building is an Engine Room with parts and components which strategically rely upon each other. Each one is accountable to the next. this includes your maintenance services and the results they deliver

Accountable Maintenance Services

Monthly Reporting | Job Management Systems | Workplace Health & Safety

Ensuring all the building services and systems are operating TOGETHER, with minimal downtime, as a single holistic unit. This makes the building efficient, improves tenant retention, and the building’s overall performance is at its optimum for the Landlord and their investors.
When we win the privilege of working for a Landlord, we accountable to all these stakeholders. This includes the visitors, the tenants, the general public, contractors, and the owners, to ensure they are safe, comfortable, and impressed every time they visit.

Maintenance Services In Buildings

Technical Due Diligence or Maintenance Report
Perhaps you need a technical due diligence report that goes deeper than the “desktop” version you have now.
Single Source or Multiple Asset Services
We can offer a holistic agreement that gives you the peace of mind of one point of contact. We ensure all the Safety and WHS is taken Care of, All documentation, and so forth. We Are CM3 Pre-qualified.Asset Services Tailored Agreement

Operational Excellence in Every Building

Every Situation is Unique

There is no one-size-fits-all approach; tailoring services is fundamental to long term success

Every Commercial Building has a different set of parameters and requirements, just as any business has.

As you can imagine there are huge conglomerates with portfolios worth hundreds of millions and there are the “Mum & Dad” investors who just need a helping hand with their compliance and safety obligations.

Tenants, Landlords, Property Managers, and facility managers, each have different requirements and work scopes for the various disciplines and services we offer

Understanding Responsibilities

Our service models have been developed around our customers’ needs

There are three core stakeholders to the operation of your commercial building
🔲 The Landlord
🔲 The Tenant(s)
🔲 The Visitors
This is the income side of the Commercial building Business model.

Each building is a Business of its own profit and loss; there are two sides to the ledger, the income side, and the expenditure side.

Our Core business is to optimize each dollar in the expenditure side of the business without adversely affecting the income side of the ledger.

Australian Standards

Start with the Fundamentals

Based upon the Australian Standards AS4900 series, we provide a scope of works based upon your building’s Asset requirements and goals.

Our Agreements have an easy escape clause as we want your repeat and ongoing business based upon results and performance, not any legal hold.

All of our contract agreements are supported 24/7/365 by our Helpdesk, to ensure all customers’ needs are promptly met.

We have a team of directly employed holiday and sickness cover tradespeople and technicians and we are able to self-deliver Specialist HVAC, Electrical, BMS, Fire Protection, and energy conservation services.

Let’s Get Started, A Quick Form to Assist You Further

The following is a quick form to help us to help you if you need more information about our Residential Apartment Building Maintenance or a site visit for an appraisal and a quote:

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