To assist our Clients with unsupervised sites in maintaining the site and ensuring the site can remain unsupervised yet be safe, compliant and functional.
Have you ever been to a 24 hours gym?
If you have, you’ll notice there is a difference in equipment between a 24 hours gym and a gym with staff. The reasons are for safety, durability, and function (or “fit for purpose”).
Its similar with Buildings, be the type of building a car park, a shopping center, a commercial office block, or an industrial park. The equipment is designed and installed with an added purpose in mind, and that is, it is not going to be in view as often as a supervised site which is staffed.
To give you a few examples:
To Serve our Customers on these unsupervised sites, firstly we train our team of technicians to be vigilant and to report, via email or phone, if they spot something out of the ordinary.
Secondly, the technician is to take a quick photo and send it with a comment to the relevant property or facility manager for the site.
Finally, we see this come through our Asset Management System, for future reference, should it be needed. This also provides the client support at a later date.
The Fire services typically requires attended each month. In the unsupervised sites we include a visual “Walk About” to designated areas or Zones each month, subject to the size of the site and any areas of continued concern.
Essentially we are performing part of the role of a “Building Manager”, just less frequently.
Firstly, we might win first refusal on the work, depending upon what we find, where it is, and if it is in our capability scope.
Secondly, we learn the site’s anomalies and characteristics to greater depth, offering other services in our scope as the issues may demand
thirdly, we build a greater rapport with our client as conversations are more frequent and support orientated.
Firstly, lower costs as their time is reduced on site.
Secondly, the site simply becomes easier to manage
Thirdly, they have our asset Management System to track everything making their reporting to management a little easier.